AGREEMENT TO OUR LEGAL TERMS

We are Global Wish ("Company," "we," "us," "our"), a company registered in Denmark at Ringsbjergvej 31, 4682 Tureby, Denmark. Our  VAT/TAX Number is :10061024.

We operate the website global-wish.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by:

• Phone: +45 93921561
• Email: info@global-wish.com
• Mail: Ringsbjergvej 31, 4682 Tureby, Denmark

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Global Wish, concerning your access to and use of the Services. By accessing the Services, you agree that you have read, understood, and accepted all these Legal Terms. IF YOU DO NOT AGREE WITH THESE LEGAL TERMS, PLEASE DISCONTINUE USE IMMEDIATELY.

1. OUR SERVICES

The information provided in our Services is not intended for distribution to or use by any person or entity in a jurisdiction where such use would violate local law or regulations. If you choose to access the Services from a different location, you are solely responsible for ensuring compliance with local laws.

The Services are not tailored to meet industry-specific compliance standards. If your interactions require such compliance (e.g., HIPAA, GLBA), you must not use our Services.

2. INTELLECTUAL PROPERTY RIGHTS

We own or license all intellectual property rights in our Services, including but not limited to:

• Source code
• Website designs
• Content (text, audio, video, graphics)
• Trademarks

These are protected under copyright and trademark laws. You are granted a limited, non-exclusive, revocable license to access and use the Services for personal or internal business use only. Any unauthorized copying, reproduction, or commercial exploitation of our materials is strictly prohibited.

If you wish to use any part of our Services beyond the permissions stated here, please contact us at info@global-wish.com.

3. PRODUCTS AND PRICING

• Currency: All prices are listed in Danish Kroner (DKK) and include VAT unless otherwise specified.
• Product Details: We make every effort to ensure accurate product descriptions and images, but we cannot guarantee exact matches to product appearance.
• Pricing Errors: We reserve the right to correct any errors in pricing or descriptions and to cancel or refuse orders due to such errors.

4. PAYMENT

We accept the following payment methods:

• Visa
• Mastercard

Your card will be charged when the order is shipped. All payments must be completed in Danish Kroner (DKK).

5. DELIVERY

• Delivery Time: Orders are typically delivered within 1–5 business days.
• Delivery Cost: Shipping fees depend on your location and will be displayed at checkout.

6. RIGHT OF WITHDRAWAL

Under Danish law, you have a 14-day right of withdrawal. If you decide to cancel your purchase:

• You must notify us at info@global-wish.com within 14 days of receiving your order.
• The item must be returned in its original condition and packaging.
• You are responsible for the return shipping costs unless the item is defective.

Refunds will be processed within 14 days of receiving the returned item.

7. RIGHT OF COMPLAINT

You are entitled to a 24-month complaint period under the Danish Sale of Goods Act for defective products. Please contact us at info@global-wish.com/+45 93921561 with a description of the issue to arrange for repair, replacement, or refund.

8. PRIVACY POLICY

• We collect personal data to process your order and improve your experience.
• We do not share your data with third parties, except those necessary for fulfilling your order (e.g., payment processors, shipping providers).
• For more information, see our Privacy Policy .

9. DISPUTE RESOLUTION

If you are dissatisfied with our resolution of an issue, you may file a complaint with the Danish Consumer Complaints Board:

• Website: www.forbrug.dk
• Alternatively, you can use the EU Online Dispute Resolution platform: ec.europa.eu/odr

10. MODIFICATIONS

We reserve the right to update these Legal Terms at any time. You will be notified of significant changes, and continued use of the Services indicates acceptance of the updated terms.

For further questions or concerns, contact us via:

• Email:info@global-wish.com
• Phone:+45 93921561