1. We accept various secure payment methods.
2. For detailed information, please refer to our Terms and Conditions.

• Yes, we prioritize your security.
• Our website uses 100% secure payment systems to protect your information.

Yes, you can track your order by clicking on the "Track your order" link available on our website.

If you experience any problems during payment, please contact our 24/7 support team at info@global-wish.com or call us at +100.

For now we are only shipping inside Denmark.

1. During the checkout process, there will be an option to enter any discount or promo codes you have.
2. Enter the code and the discount will be applied to your total amount.

1. If you need to make changes or cancel your order, please contact our support team as soon as possible.
2. Once the order has been processed, modifications may not be possible.

• Delivery times vary based on your location and shipping method.
• Standard shipping usually takes 1–5 business days.

• Yes, once your order is shipped, you will receive a tracking number via email.
• Use the "Track Your Order" feature on our website to monitor your shipment status.

• Shipping costs depend on your location, the size of your order, and the chosen shipping method.
• Estimated shipping charges will be displayed during checkout.

For most carriers, a delivery attempt notice will be left, and you can schedule a redelivery or pick up the package at a nearby location.

• If your package arrives damaged, take photos and contact us immediately at info@global-wish.com.
• We will arrange a replacement or refund as per your preference.

1. To start a return, contact our support team at info@global-wish.comwith your order details and the reason for the return.
2. You will receive instructions and a return authorization.

1. Certain products, like clearance items, perishable goods, or personalized items, may not be eligible for returns.
2. Check the product description or our Return Policy for specifics.

Return shipping costs depend on the reason for the return:

• If the item is defective or the wrong item was sent, we cover the return shipping.
• For other reasons, return shipping costs are the customer's responsibility.

• Refunds are typically processed within X business days after we receive and inspect the returned item.
• The amount will be credited back to your original payment method.

• Yes, exchanges are possible for size or color issues, subject to product availability.
• Contact our support team to check if the desired replacement is available.

• Contact us immediately at info@global-wish.com with photos of the damaged or defective product.
• We will arrange for a replacement or refund as per your preference.

Yes, if you change your mind, contact us before shipping the item back to cancel your return request.

If you believe the refund amount is incorrect, contact us at info@global-wish.com, and we will resolve the issue promptly.

We don't offer  store credit for returns.

1. During the checkout process, there is a field to enter your promo code.
2. Enter the code and click "Apply" to see the discount reflected in your total.

1. Make sure the promo code is entered correctly.
2. Check the expiration date and terms and conditions of the code.
3. Some promo codes may only apply to specific products or categories.

No, only one promo code can be applied per order.

1. Some promotions, like sitewide discounts, are applied automatically at checkout.
2. For others, you may need to use a promo code.

For now, we don't have any special discount.

Unfortunately, promo codes cannot be applied retroactively to orders already placed.

• Some items may be excluded from promotions, such as sale items or limited editions.
• Check the terms and conditions of the offer for details.

1. Free shipping promotions are typically based on order value or location.
2. Details will be mentioned on the promotion banner or in the Shipping Policy.